Å·ÃÀ¾ÞÈé

Staying safe

Information on staying safe whilst you're studying with us, including the Safe Taxis scheme, how to avoid telephone scams aimed at international students and how to insure your belongings.

Safe Taxis scheme

If you're in a situation where you've run out of cash and you can't get home safely, then we've got you covered.

As an NTU student, you can call Å·ÃÀ¾ÞÈé Cars on 0115 970 0700. Tell them you need to use the 'Student Emergency Fare scheme'. They'll ask for your NTU ID number, which you can find on your student ID card. Å·ÃÀ¾ÞÈé Cars will then take you home with an agreement for you to pay at a later date.

Find full details of the .

Telephone frauds and scams

UKVI contacting students

This scam specifically targets international students. The caller claims they are from UK Visas and Immigration. They instruct the student to verify the number they are calling from (0207 035 4848) on the website. The caller may ask the student to verify personal information. The caller may allege payment is outstanding and claim that a failure to pay will result in the police or the Home Office being informed.

The UKVI do not contact students via telephone asking for payments. If UKVI do need to speak with a student, they will:

  • write directly to the student themselves, or
  • write to the student's Student visa sponsor.

If you do receive a call like this, please hang up and report it to the University and the police.

  • Do not give out any personal information.
  • Do not confirm that any personal information they have is correct.
  • Do not pay them any money.

Requests for tuition / accommodation fees

  • Some students are receiving calls from people alleging they are from NTU’s Finance Department and requesting tuition fee payments over the phone. NTU staff will never request payment over the phone so do not confirm any information.
  • Some students have also received calls about payments for their accommodation. Even though the caller may know personal information about you, this does not mean they can be trusted.
  • It is important to verify who you are speaking to at all times. If unsure, the safest approach is to end the call and make contact with the University / accommodation provider through the contact numbers you have.
  • Further information about these scams can be found on StudentHub.

Sextortion

This is where a person threatens to share intimate images, videos or conversations to your friends, family, or wider online platforms. They may intimidate you for money or to force you to do something against your will. Be vigilant when communicating on all digital/on-line platforms, particularly dating apps and especially if you do not know that person. Keep your social media accounts private and only interact with people you know and trust.

If this happens to you, please do not panic and do not pay any money. People who pay often get repeated requests for increasing amounts. Save as much evidence as possible and report it to the police. Support is available through the  There is also lots of useful information on the Sexual violence support Student Hub page.

Useful information

We advise you to take sensible precautions to protect yourself and your belongings. For example, we recommend you take out adequate insurance. is a company that specialises in insurance cover for students. They're recommended by the National Union of Students (NUS). They also offer a package specifically for international students.

  • Last updated: 21/03/2025